Last Updated: May 31, 2026
At FlowCampaignIQ, we are deeply committed to protecting your personal information. This Privacy Policy is designed to clearly and transparently explain what data we collect, how we use it, and what your rights are, in strict compliance with applicable Canadian federal legislation (PIPEDA) and Quebec’s Law 25.
1. Personal Information We Collect
We only collect the minimum amount of information necessary to fulfill your requests, optimize your experience on our website, and deliver our consulting and digital infrastructure services.
- Information You Provide Voluntarily: When you complete our contact form, request a free consultation, or book a strategic call, we collect information such as your name, email address, the name of your music or arts organization, your phone number, and any specific notes you choose to share with us.
- Information Collected Automatically: When you navigate our website, we collect technical data via cookies and analytical tools (specifically Google Analytics 4). This includes your anonymized IP address, browser type, pages visited, the time and duration of your visit, and the referral channel through which you found our site.
2. How We Use Your Personal Information
Your personal data is used exclusively for the following purposes:
- To respond to your inquiries and schedule your strategic calls or free consultations.
- To assess your organization’s baseline eligibility for digital infrastructure programs (such as the Google Ad Grant).
- To analyze website traffic and performance in order to improve user experience, site speed, and content relevance.
- To maintain the technical security and integrity of our digital platform.
We never sell, rent, trade, or share your personal information with third parties for commercial or marketing purposes.
3. Cookies and Tracking Technologies
Our website uses cookies to analyze traffic patterns and optimize platform performance.
- Google Analytics 4 (GA4) & Google Tag Manager (GTM): These tools help us evaluate how visitors interact with our site. The data transmitted to Google is fully anonymized (including IP masking).
- Managing Your Preferences: You can configure your browser to block cookies at any time, or use the consent banner displayed upon your first visit to accept or decline non-essential tracking.
4. Data Transparency and Ownership Model
As part of our commitment to operating as an integrated systems partner rather than an opaque agency layer, we strictly enforce a transparent operational model:
- All data infrastructures, analytics properties (GA4, GTM), and advertising accounts (Google Ads) configured or optimized for your organization remain the exclusive property of your organization.
- We do not employ black-box management or proprietary lock-ins. You maintain full administrative access, ownership, and control of your accounts and data assets at all times.
5. Data Retention and Security
Your personal information is stored securely and is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with our legal obligations.
We implement rigorous technical, physical, and administrative security measures (including full SSL/HTTPS encryption across our web architecture) to safeguard your data against unauthorized access, disclosure, modification, or destruction.
6. Your Rights (PIPEDA & Law 25)
As a Canadian resident, you hold clear, enforceable rights regarding your personal information:
- Right of Access and Correction: You have the right to request access to the personal data we hold about you and to request corrections if that information is inaccurate or incomplete.
- Right to Withdraw Consent: You can withdraw your consent to the collection or processing of your data at any time.
- Right to Erasure (“Right to be Forgotten”): You have the right to request the permanent deletion of your personal information from our systems.
To exercise any of these rights, please contact our Privacy Officer using the details provided in Section 7.
7. Contact Us & Privacy Officer
For any questions regarding this Privacy Policy, or to formally exercise your data protection rights, please contact:
Email: [ contact at flowcampaigniq.com]
Location: Montreal, Quebec, Canada
8. Amendments to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our operational practices or evolving legal frameworks. Any updates will be published directly on this page with an updated effective date.